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Cigna Industrial Maintenance Technician - Express Scripts ($2,500 Sign-On bonus eligible) in Whitestown, Indiana

Help us maintain reliability for our future. Get ready for a job that encourages you to think strategically yet stay connected with your teams. Do you have problem-solving or strategy experience? If so, prepare to innovate, create, and inspire. The Industrial Maintenance Technician (Automation Engineer Lead Analyst) is a Tier 1 responder who is primarily responsible for conducting preventive and corrective maintenance. The technician conducts troubleshooting and advanced repair and maintenance of automated equipment including, Electrical, Controls, Robots, and PLCs, in a high-volume Pharmaceutical production environment. Also, the technician will perform problem-solving and implement solutions to improve variances between the machine operation and the defined equipment specifications.


  • Performs advanced level maintenance and service on automated equipment by using and understanding electrical, mechanical, and pneumatic drawings and schematics, and using special test equipment and tools.

  • Maintains reliability of the pharmacy automation equipment by executing preventive, corrective, and emergency work orders.

  • Troubleshoot, service, install and repair automated production equipment, including equipment modifications, upgrades, and spare parts inventory

  • Utilizes knowledge and skill to monitor and improve the Mean Time Between Failures (MTBF) of the electro-mechanical equipment, and supporting application software systems.

  • Observe system for degraded performance using routine inspections, maintenance rounds, and diagnostic equipment.

  • Use a computerized maintenance management system (MAXIMO) to record labor hours, repair parts, and monitor pharmacy equipment performance.

  • Recommend alterations to developers and designers to improve the quality or performance of processes and/or machines.

  • Interpret the output of the reporting systems and take appropriate action that will result in the removal of the root cause problem from the system permanently.

  • Document all emergency, corrective, and preventive maintenance work via work orders associated with Computerized Maintenance Management System (CMMS - MAXIMO).


  • High School diploma; Associates degree preferred.

  • 1-2 years of relevant experience with mechanical electrical experience related to automated and industrial equipment.

  • Experience working in high volume production or pharmaceutical or industrial environment.

  • Ability to troubleshoot complex PLC/computer-operated electro-mechanical equipment; PLC’s, I/O, and field devices; repairing, setting up, adjusting, and tuning mechanical systems and pneumatic systems.

  • Competent use of all tools and procedures needed to repair precision electro-mechanical machinery successfully the first time.

  • Practical knowledge of preventive and predictive maintenance systems, Computerized

  • Maintenance Management Systems (CMMS) to report and follow-up on maintenance procedures and work orders.

  • Root Cause Analysis training in OSHA safety guidelines 1910 training a plus.

  • Occasionally travel to other facilities may be required.

  • Flexibility to work 2nd, 3rd shifts or weekends. (Available 1st shifts will depend on facility needs). On-call work may be required. We are seeking flexibility with shifts as we are in business to provide customer service and reliability to our patients on a 24 X 7 capacity.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.