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Pitney Bowes Desktop and Application Support Technician in Whitestown, Indiana

At Pitney Bowes, we do the right thing, the right way.

As a Desktop and Application Support Technician In Whitestown, IN for Pitney Bowes, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:

  • Are passionate about client success.

  • Enjoy collaborating with others.

  • Strive to exceed expectations.

  • Move boldly in the quest for superior and best in market solutions.

  • Have a high-level of ethics and commitment as well as being a self-starter

If this sounds like you, then you may be a great fit for Pitney Bowes

You are:

  • A client focused individual that will provide support in maintaining, troubleshooting and repairing over 300 desktop and printers used in our product assembly, product returns and outbound order fulfillment operations

  • The individual that will support the use of over thirty production software applications used to support our product assembly operations.

  • An individual that will collaborate with production managers

  • An expert with comprehending technical documents

You will:

  • Diagnose desktop PC and label printer problems and perform repair or replacement

  • Provide troubleshooting and programming support for RF guns used in order fulfillment

  • Install applications and software updates

  • Create outage tickets or direct unresolved issues to the next level of support personnel

  • Work with Pitney Bowes NetOps team to provide local network support

  • Provide technical support to local operations management

  • Work closely with Shelton, CT based software development team to help diagnose and correct issues

  • Provide direction and support during installation of new Cat6 network cabling. This will require the installation of RJ45 connectors and switch connections

Qualifications

Your Background:

  • Proven work experience as a desktop support engineer or similar role

  • Hands-on experience with Windows environment

  • Working knowledge of office automation products and computer peripherals like printers and scanners

  • Knowledge of network security practices

  • Excellent problem solving and multitasking skills

  • Bachelor’s degree in computer science, information technology or similar field. Preferred 2+ years of experience providing PC support

  • Microsoft certifications a plus

  • Ability to lift up to 50 pounds

  • Proficiency with Microsoft Office

  • Flexible schedule when required

We will:

  • Provide the opportunity to grow and develop your career

  • Offer an inclusive environment that encourages diverse prospective and ideas

  • Deliver challenging and unique opportunities to contribute to the success of a transforming organization

  • Offer comprehensive benefits globally (pbprojectliving.com

STS Team:

Within our Sending Technology Solutions team, we provide a full range of mailing equipment and postage meters, maintenance and support services and supplies that enable our clients to efficiently create mail and evidence postage. We segment our Solutions business between our North America operations, comprising the U.S. and Canadian businesses, and our International operations. We are a leading provider of postage meters and have approximately one million meters installed.

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBT are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities line.

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