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Patterson Companies, Inc. Shipping Supervisor in South Bend, Indiana


Job Summary

2nd Shift Shipping Supervisor - Oversees the activities of the Shipping Team. People management responsibilities include training, planning and assigning daily work, performance management, and conflict resolution.



Essential Functions

  • Responsible for the entire production flow from the invoice to the customer. Works very closely with the expediters.

  • Monitors the order-transmit process between the corporate office and DC systems. Informs Shipping Manager of any missed transmissions and takes immediate corrective action.

  • Provides direction, assigns responsibilities and motivates the team to achieve department goals.

  • Determines proper staffing levels to ensure that all activities remain current.

  • Provides training to personnel, in compliance with standard operating procedures, to ensure that all department members fully understand and consistently execute all job duties.

  • Supervises personnel including setting expectations for behavior and collaborating with the Shipping Manager to resolve personnel issues.

  • Participates in the performance review process and makes recommendations for promotions and identifies and communicates the need for disciplinary action when appropriate.

  • Communicates distribution center, network, and corporate information during daily start up meetings to employees.

  • Administer policies/procedures in a fair and consistent manner. Professionally address issues with employees utilizing the proper resources.

  • Occasionally may participate in the interviewing and selection process by making recommendations to the Shipping Manager and/or DC Manager regarding hiring decisions.

  • Establishes, supports, promotes and participates in network, facility and departmental activities designed to strengthen and improve moral, team work and improve the overall work environment.

  • Identifies and addresses safety hazards and coach personnel in safety initiatives.

  • Maintains housekeeping standards and ensures that all sanitation requirements are met.

  • Demonstrates conformance to Patterson's Quality Management System through developing and achieving objectives and performing corrective and preventive action that promote continuous improvement.

  • Reviews and corrects timesheets on a daily basis for accurate submission to payroll for bi-weekly pay cycle.

  • Performs routine compliance audits.

  • Performs duties of a warehouse employee if a critical need arises.

  • Performs other duties as assigned or requested.


Other Functions

  • Keeps the distribution center aisles clear and maintains integrity of storage locations;

  • Maintains the housekeeping and sanitation standards of the distribution center;

  • Performs other duties as assigned or requested.

Performance and Conduct Standards

  • Performs duties at or above productivity and accuracy standards;

  • Supports the company goals for quality and continuous improvement;

  • Contributes to an atmosphere of teamwork and cooperation among all distribution center staff.

Physical Requirements



95% daily

Walking and standing

5% daily


10% daily

Telephone use

50% daily

Computer use

Working Conditions

The fulfillment center is a warehouse for the storage and distribution of dental and veterinary supplies and equipment. In general, the building's primary work area consists of pallet storage racking, roller storage and small item storage shelving. The facility uses powered conveyor systems for the transportation of products. Pallet jacks and forklifts are used for palletized products. Some positions require use of safety equipment, which is provided as needed.


Job Qualifications

Education/Training & Skills

  • High school diploma or equivalent required. 2 year associate degree preferred or equivalent combination of education and work experience accepted.

  • Experience using computerized inventory systems is preferred.

  • Excellent interpersonal skills are essential.

  • Strong organization skills, attention to detail and follow through to resolve any outstanding issues.

  • Strong time management skills.

  • Strong written and verbal communication skills


Relevant Work Experience

  • Minimum of 1 year in a Patterson Distribution Center or equivalent experience required.

This job description is subject to change, at management's discretion, at any time.

EEO Statement

An Equal Opportunity Employer

Patterson Companies, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, disability or protected veteran status.

Job Locations US-IN-South Bend

Requisition ID 2020-11131

# of Openings 1

Position Category Warehouse

Company Patterson Logistics Services

Position Type Regular Full-Time

An Equal Opportunity Employer

Patterson Companies, Inc., is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.