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RR Donnelley Team Lead in Plainfield, Indiana

Team Lead 


Plainfield, IN

ID: 51186


Multiple shifts available

Job Description:

  • Evaluate and prioritize daily workload

  • Assign tasks and coordinate warehouse activities

  • Evaluate and coordinate processes and procedures for continuous improvement

  • Identify, evaluate and coordinate the training of shipping personnel.

  • Assist the Supervisor with performance reviews and disciplinary actions

  • Work with the Supervisor on continuous improvement of processes and procedures

  • Assist the Account Team in ensuring customer requirements are met

  • Meet daily productivity goals established for all activities. Adjust and correct when goals are not met.

  • Develop team members reporting to lead to increase flexibility of team in the department.

  • Trouble shoot problems with the pick confirming, packing, missing product, system issues, etc., when needed.

  • Prioritize orders according to the urgency of delivery and follow up on the status of those shipments.

  • Coordinate the bulk process by prioritizing the daily orders, sample boxes, paper work, and setting up the production line.

  • Have contact with the UPS reps and for any system problems.

  • Notify the Department Supervisor of personnel, product or shipping related issues.

  • Investigate and resolve picking errors such as, wrong quantities, wrong piece, wrong product in location, etc.

  • Discuss on a daily or weekly basis the individual % of error. Follow up with a positive or negative ROD when appropriate.

  • Monitor the employees starting and ending times, ensuring all employees are at their working stations and ready to work.

  • Monitor all shipping personnel ensuring maximum production.

  • Responsible to drive process improvement efforts through innovative and motivational techniques.

  • Walk the racks and ensure the pickers are keeping the racks clean, opening only one product box per pallet, picking product by layer to ensure safety standards, and notify a material handler of any unsafe conditions.

  • Develop and maintain functional back-ups for each critical job function for the the area.

  • Train employees as needed.

  • Other duties as may be assigned

    RRD is an EEO/AA including Vets and Disabled Employer

    Required Skills

Required Skills:

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual

  • Skill in verbal and written communication, forward and progressive thinking, and problem analysis and resolution

  • Ability to write routine reports and correspondence

  • Ability to physically count articles or products on shelves, racks and pallets

  • Adept with basic mathematical calculations, and preparing written operational reports

    Required Experience

Required Experience:

  • High School Diploma.

  • Minimum 1 to 2 years related production, warehouse and/or distribution center experience.

  • 1 year of leadership experience preferred.

  • Experienced with applicable safety regulations.

  • Ability to lead and train a high performance team and achieve results and team goals.

  • Carry out responsibilities while upholding our values and ethics.

  • Operate a personal computer and job related software.

  • Ability to work flexible schedule to include weekends if business require it.