Indiana Manufacturing Jobs

• Inspect and analyze components of the returned product to determine whether credit should be issued.

• Verify the purchase date if available, determine whether the product was returned within the Customer Satisfaction period (30 Days for Outdoor Power & 90 Days for Power tools).

• If no purchase date, determine whether the product was returned within the TTI grace period (24 months from product date code).

• Inspect the product for customer abuse or misuse.

• Ensure all major parts are included in the return (Major parts list by category will be supplied).

• Record the status (credit/no credit) of each product inspected.

• Maintain constant communication with The Home Depot associates working in the facility.

• Clearly communicate the product status and reason for your decision to The Home Depot associates for all products inspected.

• Strive to meet the company's goals of continual improvement in the areas of knowledge, skills, processes and quality.

Performs other duties as assigned and deemed necessary.

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