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Techtronic Industries North America, Inc. Returns Inspector in Plainfield, Indiana

  • Inspect and analyze components of the returned product to determine whether credit should be issued.

  • Verify the purchase date if available, determine whether the product was returned within the Customer Satisfaction period (30 Days for Outdoor Power & 90 Days for Power tools).

  • If no purchase date, determine whether the product was returned within the TTI grace period (18 months from product date code).

  • Inspect the product for customer abuse or misuse.

  • Ensure all major parts are included in the return (Major parts list by category will be supplied).

  • Record the status (credit/no credit) of each product inspected.

  • Maintain constant communication with Genco and The Home Depot associates working in the facility.

  • Clearly communicate the product status and reason for your decision to Genco and The Home Depot associates for all products inspected.

  • Strive to meet the company's goals of continual improvement in the areas of knowledge, skills, processes and quality.

Performs other duties as assigned and deemed necessary.

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