Z Gallerie Application Support Specialist (GERS, Island Pacific) in Merrillville, Indiana
The Application Support Specialist will monitor and maintain ERP systems (specifically, GERS and Island Pacific) related to the technology and business processes supporting Corporate and POS Store operations daily to meet business needs. Develop understanding of the day to day flow of information through the ERP system to help diagnose/identify/resolve system issues.
Your day to day will vary but include:
Perform daily system monitoring, verifying the integrity and availability of the system processes, review system logs, and verify completion of automated tasks
Analyze the feasibility of implementing changes and enhancements to the systems and recommend alternatives to requested changes to achieving the goal
Identify opportunities for improving business processes through information systems changes
Manage new users, manage access levels and reset passwords on information systems
Write and document design specifications and solutions according to defined processes, policies and standards with information security requirements
Assist staff with developing\creating accounting reports
Our ideal candidate:
Experience working with GERS and/or Island Pacific
Knowledge of EDI applications and standards
Bachelor’s degree or equivalent experience
Minimum 5 years of experience in IT project management with an emphasis on software development, ERP or Retail systems
Strong problem solving, critical and analytical thinking skills
Working knowledge of ERP, Financial software applications and POS systems
Experience with the following technologies: AWS, Windows Server, SQL Server, modern programming languages (e.g., JAVA, C#)
Proficiency in Business Intelligence, report writing and design, and T-SQL
Ability to write and speak in clear, concise, jargon-free business language for technical and non-technical audiences
Proficiency with Microsoft Office suite
What's in it for you?
Opportunity to work with top technical talent; advance your career with a growing company!
Competitive benefits and compensation package (Medical, Denatla, Vision, 401k, PTO)
Great discount program with all our brands!
Flexible, casual work environment (no suits or ties!)
External Company Name: Sur La Table
External Company URL: www.surlatable.com
Street: 8450 Broadway