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MacAllister Technician - Truck and Bus Field in Indianapolis, Indiana

This position is responsible for troubleshooting and performing on-site, truck and/or bus repair jobs.

Primary Responsibilities:

  • Performs scheduled services and repairs on truck or buses (engines, drivetrain, chassis, electrical systems) in the field using proper tools and procedures

  • Ensure all documentation is completed accurately and efficiently; work orders, service reports, allocation of time, and tracking parts

  • Maintain customer satisfaction by ensuring customer needs and deadlines are met

  • Complete all scheduled repairs in a safe and efficient manner

  • Follow all safety and contamination control rules and regulationsasdf

  • Adheres to all safety rules and maintains quality housekeeping in work area

  • Maintain company issued equipment and vehicle per company policy

Supervisory Responsibilities:

  • No formal responsibility for supervising others

Position Requirements


  • High School diploma or GED or equivalent work experience

  • 3 years or more of mechanical experience with diesel engines and/or in a position with a working knowledge of hydraulics, electrical systems, and drivetrain repairs

  • Valid Driver’s License


  • 5 years or more experience with diesel engines (Caterpillar or Cummings is a plus) and/or in a position with a working knowledge of hydraulics, electrical systems, and drivetrain repairs

  • Medium Duty Cummings Engine Certification

  • Chauffer’s License or ability to obtain one within 6 months of employment

Knowledge, Skills, And Abilities

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • Strong mechanical aptitude and working knowledge of power train, diesel engines, and electrical systems

  • Strong communication skills, including verbal, written and listening skills.

  • Strong multitasking abilities, detail-oriented and self-motivated

  • Excellent customer service skills

  • Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers and people at all levels inside and outside the organization

  • Strong computer skills experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister/Michigan Cat systems

  • Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment

  • Ability to work in a fast-paced, high-pressure, deadline driven environment

  • Ability to work overtime and weekends as needed

Physical Requirements of Position:

  • Occasional confined sitting (at computer, in car, etc.)

  • Occasional non-confined sitting (able to move about at will.)

  • Frequent standing or walking

  • Frequent rapid use of arms, hands or fingers, in handling or manipulating objects, or operating equipment, tools and/or instruments requiring fine eye-hand coordination

  • Frequent repeated bending, crouching, stretching, up and down stairs, or crawling

  • Frequent unaided lifting of objects up to 20 pounds; Occasional unaided lifting of objects up to 75 pounds

  • Occasional working at heights (such as scaffolding, rooftops, or ladders)

  • Frequent communication with other individuals. Must be able to able to exchange accurate information when speaking with customers, coworkers, and/or vendors

  • Frequent use of near and far vision acuity. Must be able to identify objects within two feet or less and at a distance of 20 feet.

Work Environment of Position

Frequent exposure to:

  • Extreme cold (below 32 degrees)

  • Extreme heat (above 100 degrees)

  • Noise (need to shout in order to be heard)

  • Vibrations (exposure to oscillating movements of the extremities or whole body)

  • Air particles (Dust, gas, fumes, steam, chemicals, and etc)

  • Outside weather conditions

  • High voltage system

  • Walking or standing on uneven ground (gravel, rocks, mounds)

  • Moving mechanical parts machinery (fork-lifts, tractors, mowers)

  • Wearing protective equipment (respirator, mask, earplugs, gloves, eyewear, etc.)

Job ID: 2021-4059

Shift: 1st

External Company Name: MacAllister Machinery Co., Inc.

External Company URL:

Street: 8800 Brookville Rd