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Facility Solutions Group, Inc. Service Manager in Indianapolis, Indiana

Service Manager

Job Details



Job Location

80 IN - Indianapolis - Indianapolis, IN

Position Type

Full Time

Education Level

High School

Salary Range


Travel Percentage

Local Travel Only

Job Shift


Job Category



Facility Solutions Group is dedicated to timeless contribution and service in lighting, electrical, energy, and technology fields. Our mission is to consistently provide our customers with superior value through quality products, service and support by contributing to the quality of life of all employees.

As one of the nation’s largest single-source providers of lighting and electrical products, electrical services, electrical construction, and energy management solutions is expanding their staff and seeking aService Managerto join theIndianapolisteam.


As aService Manageryou will ensure the service team consistently provides the most competitive level of customer service while achieving a high standard of quality to meet or exceed customer expectations. The Service Manager will provide directions for the department through informed decisions as well as setting and communicating service goals. The ideal candidate will strive to achieve to Facility Solutions Group quality standards and benchmarks while enforcing all safety practices.

AService Managerwill:

  • Oversee direction and compliance of employees with establish company policies and standards.

  • Provide overall fiscal responsibility for Service Department

  • Provide financial and budget activities to Branch Management.

  • Determine and communicate employee goals and objectives

  • Understand service team position requirements and routines.

  • Assess and resolve potential issues that may affect the service, efficiency, and productivity of service department.

  • Assist purchasing officer to procure and develop vendor support.

  • Provide administrative direction and responsibility for service department and assigned employees.

  • Regular evaluations of all supervised employees, compensation recommendations, and disciplinary measures.


The ideal candidate will satisfy the following requirements and qualifications:

  • High School Diploma or General Education Degree

  • OR Two to three years’ experience

  • Valid driver’s license

  • MUST be able to pass a drug and background screen

  • Ability to multitask while staying organized

  • Strong verbal and written communications skills

  • Positive customer service skills

  • Experience in lighting and electrical a plus!


  • Stable employment

  • 401K Program with matching

  • Medical, Dental and Life benefits

  • Advancement opportunities for outstanding performers.

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

Keywords: Electrical, Service Manage, Service, Lighting