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Job Information, Inc Senior Retail Enterprise Solution Engineer in Indianapolis, Indiana

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

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What is a Retail Enterprise Solution Engineer? Also known as a " Sales Engineer" or "Solutions Consultant," the Solution Engineer is responsible for owning the pre-sales technical solution relationship with the customer or prospect. To accomplish this, the Solution Engineer must have: strong business acumen, executive discovery & presentation skills, comfort with going from high level to deep into technology, and an ability to explain & demonstrate technical solutions to a non-technical audience. The range of solutions and products that the Retail Enterprise solution engineer will cover include the breadth of Salesforce solutions for retail, restaurants and grocery, with an emphasis on Marketing, Sales and Service capabilities, helping to paint the entire Salesforce vision to our Retail Enterprise customers and prospects.

Your Impact:

  • Discover the customer's business needs, and position the best Salesforce solution to achieve those business objectives

  • Build and present customized demonstrations of Salesforce products to executive audiences, connecting technology to business value

  • Convey deep understanding of the customer's architecture as it pertains to Salesforce's solutions

  • Orchestrate and project manage cross-functional solutions experts to an opportunity strategy

  • Develop and deliver the story of the customer experience aided by Salesforce technologies

  • Participate in all appropriate product, sales, and procedural trainings and certifications to acquire and maintain the knowledge necessary to be effective in the position

  • Attain quarterly and annual objectives assigned by management

  • Respond effectively to RFPs

  • Ability to travel based on territory alignment and region

Minimum Qualifications:

  • 3+ years of relevant pre-sales or consulting experience

  • B.S. Computer Science, Software Engineering, MIS or equivalent work experience

  • Knowledge of or experience with related applications, marketing technology systems, relational database and web technology

  • Solid oral, written, presentation, collaboration and interpersonal communication skills

  • Ability to work as part of a team to solve technical problems in varied political environments

Preferred Qualifications:

  • Salesforce Certifications

  • Previous experience as a solution/sales engineer for a CRM company or similar technology

  • Prior experience in Retail, Restaurant or Grocery from a marketing or technology perspective is desired

  • Prior experience with Salesforce Service Cloud, Salesforce Marketing Cloud or the marketing industry is desired

  • Basic programming experience in HTML and other web based technologies

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