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Salesforce.com, Inc Senior Product Analyst, Employee Success in Indianapolis, Indiana

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Products and Technology

Job Details

Department Description: Business Technology blazes the trail of Enterprise Applications and Employee Experience. Built on the foundation of our core values - Trust, Ohana, Innovation - we have a heavy focus on working closely with our business partners to deliver amazing outcomes. Our goal is to build exceptional applications for Salesforce employees that are centered around our business and collective success, creating a world-class Employee Experience through our technology. We oversee technology strategy, Salesforce on Salesforce, customer and partner enablement, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement. We own the world’s foremost Salesforce implementation and enable our global Ohana to do their best work by leveraging our platform.

Role Description: The Business Technology Employee Success team is seeking a Senior Product Analyst with a background in data analysis/reporting, automation, product management, agile practices and enterprise applications. You will be a key contributor on the product management team, focused on building an enterprise level application suite to help our employees do their best work.

Your impact: The successful candidate must possess strong analytical, communication, leadership and technical skills in the area of information technology specifically in Business Intelligence, Analytics & Data Warehouse. This person will need to be able to quickly learn the business and technology domain and be able to apply the knowledge in conjunction with his/her product management and technology skills and experience to deliver the projects.

Minimum Requirements:

  • Bachelor’s Degree or equivalent work experience with at least 4 years of hands-on experience as a business system analyst type role implementing and/or leading enterprise software, specifically in the areas of enterprise system, application, reporting, agile practices, requirement gathering and story writing

  • Experience working with both business and technical teams, coordinating solution design, development/configuration, and deployment across multi-dimensional teams.

  • Proven ability to coordinate a diverse set of business users to develop cohesive and streamlined requirements, documentation and user acceptance criteria.

Preferred Requirements:

  • Excellent spoken and written communications as well as receptive listening skills, with the ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences.

  • Experience with leading technologies and platforms, such as Salesforce, AWS, Oracle and other Cloud Platforms/Systems.

  • Background in conversational AI, chatbot, and automation approach and technology

  • Technical experience in programming and/or system/application administration.

  • Concepts & fundamentals of Data Warehousing knowledge

Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. at http://cloud.mail.salesforce.com/accommodations-request-form

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com at http://salesforce.com/ and Salesforce.org at http://salesforce.org/ are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com at http://salesforce.com/ and Salesforce.org at http://salesforce.org/ do not accept unsolicited headhunter and agency resumes. Salesforce.com at http://salesforce.com/ and Salesforce.org at http://salesforce.org/ will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com at http://salesfore.com/ or Salesforce.org.

Salesforce welcomes all.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

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