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Mid America Clinical Laboratories Referral Testing Technician, Level 2 in Indianapolis, Indiana

ROLE OVERVIEW: The RTT II is responsible for reporting laboratory results using established protocols. All functions must be performed with confidence, accuracy and in a timely manner. In addition to RTT I duties, level II technicians handle internal and external customer contact regarding Referral testing including receipt, resolution and follow-up with complex customer issues. The RTT II acts as a liaison between internal and external customers and Referral vendors. Job is complex and requires that associate have good organization skills. EXPERIENCE NEEDED: 1. High School Diploma or GED 2. Prefer minimum 1 year as a Referral Specimen Technician I 3. Customer Service and/or Medical Background in a laboratory setting preferred 4. Basic PC skills – outlook, word, excel, etc. SKILLS REQUIRED 1. Strong communication skills, both written and oral. 2. Strong interpersonal skills 3. Ability to handle multiple tasks and prioritize 4. Strong independent problem solving skills 5. Strong data entry skills

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