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Waterlogic USA Field Service Technician in Indianapolis, Indiana

COMPANY OVERVIEW

Waterlogic Americas is a global designer, manufacturer, distributor and service provider of drinking water systems, offering a cost-effective, environmentally friendly alternative to traditional bottled water, utilizing the most advanced water purification technology available. Founded in 1992, Waterlogic is the leading bottleless water cooler service provider in the nation with over 40 sales and service locations throughout North America.

POSITION SUMMARY:

The Service Technician installs, troubleshoots, services, and repairs bottleless water filtration systems/coolers in business environments, following company standards and procedures.

RESPONSIBILITIES:

  • Professionally greet and interact with customers, explain what you are doing, explain the functionality of the coolers, and answer any customer questions.

  • Complete assigned installation and service routes in an efficient manner.

  • Communicate with your supervisor, customer service, dispatch, and other team members.

  • Follow company inventory and tracking procedures.

  • Complete necessary paperless and paper-based procedures.

  • Promote and practice proper safety procedures and correct use of company tools.

  • Perform other duties as assigned.

QUALIFICATIONS:

  • High school diploma, business or trade school, or GED required.

  • A strong mechanical aptitude and problem-solving skills.

  • Must be self-directed, have strong interpersonal skills, and a focus on customer satisfaction.

  • Ability to maintain proper attendance and punctuality standards.

  • Working in kneeling, crouching, or bending positions.

  • Able to work with hand and power tools.

  • Must possess a valid driver’s license and with acceptable driving record.

  • Must be able to pass pre-employment tests, including background check, MVR check, and drug screen.

WE OFFER:

  • Competitive salary plus bonus opportunity.

  • Company vehicle, paid training, uniforms, tools, fuel card and tablet.

  • Medical, vision, and dental insurance.

  • Short- and long-term, supplemental, and company-paid life insurance.

  • 401(k) retirement savings plan.

  • Tuition reimbursement.

  • Employee discounts on products and services.

Waterlogic Americas is an equal employment opportunity employer. Waterlogic Americas does not discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. Waterlogic Americas also prohibits harassment of applicants or employees based on any of these protected categories.

ID: 2020-1858

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