Thermo Fisher Scientific Field Service Engineer in Indianapolis, Indiana
When you're part of the team at Thermo Fisher Scientific, you'll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe! Your work will have real-world impact, and you'll be supported in achieving your career goals.
Chemical Analysis division, featuring innovative analytics, from Lab to Line to Field. This position will support the Materials and Minerals Service Team and serves a wide breath of industrial sectors including Production facilities in the Plastics, Paper, Steel, Aluminum industries along with new technology in the Lithium Ion Battery Market.
The position is remote based and collaborates with the US Gauging group. The work area will have a general focused area in the Midwestern states at multiple contract customers. This could expand over time to other regions and countries.
How will you make an impact?
We provide onsite customer support and service for Web and Metals Processing Production Lines. This equipment measures weight and thickness of raw paper, plastics, steel and aluminum in the production facilities around the world. This requires 75%-100% of travel in the USA (weekend travel is rare but may be required). Must also be available to work a flexible work schedule to support a 24/7 service operation.
What will you do?
- Primary role is professional onsite and remote Service and support for Industrial Control Equipment for Plastics, paper, rubber, Metals and Lithium Ion Processing Production Lines. Our Equipment measures the width, thickness and or weight of different materials during the production process. Ensuring that Materials & Minerals North America customer needs and expectations are met and exceeded within the parameters of the job.
Primary responsibility is the overall customer support and service of an assigned customer list.
Ensuring customer happiness by meeting and exceeding expectations
Coordinates long term and short term planning for maintenance, and repair events with customers manufacturing and management teams. Key Player in communicating downtime, maintenance needs, and prioritization.
System installation services
How will we get here?
- 2 year technical degree, equivalent military or technical training
- 2+ years' experience in an instrumentation/ service, process control environment
Knowledge, Skills, Abilities
Strong electro /mechanical, and computer skills
Computer Networking knowledge
Strong verbal and written communication skills, including scheduling, documentation, customer liaison
Ability to read electrical schematics and solve system issues from schematics
Knowledge of the industrial process control business is helpful.
Valid driver's license
At Thermo Fisher Scientific, each one of our 75,000 extraordinary minds have a unique story to tell. Join us and chip in to our singular mission-enabling our customers to make the world healthier, cleaner and safer.
Apply today! http://jobs.thermofisher.com
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