Robert Half International Desktop Support Analyst in INDIANAPOLIS, Indiana


A client of ours on the North side of Indianapolis is currently seeking to fill am immediate need for a traveling Desktop Support Analyst with an aptitude for solving complex technical issues and an ability to clearly and concisely communicate with both technical and non-technical users. The Desktop Support Analyst should be a self-starter and a problem solver who enjoys working in a positive, dynamic environment. The Desktop Support Analyst will travel weekly to customer sites throughout Indiana to troubleshoot, help deploy new devices, and educate end users. This is a contract to full time opportunity Monday-Friday 8-5PM, and will require a valid drivers license for travel.

What you do as the Desktop Support Analyst:

  • Communicate with ticket submitters effectively and on a regular basis

  • Disassemble, box and ship equipment that is out of date

  • Pack, transport, and setup/install on site new laptops, tablets, and phones

  • Manage equipment inventory, collaborating on purchases as needed with remote teams

  • Diagnose, repair, rebuild, and refurbish PCs, laptops, monitors, server, and other computer hardware

  • Complete PC-to-PC data transfers and troubleshoot software/hardware and break/fix as required


What you bring to the role:

  • A Bachelors degree in Computer Science, Information Technology, or another related technical field

  • 2+ years of experience deploying, troubleshooting, and supporting Windows and Android devices

  • Working knowledge of MS Windows 10 and Active Directory

  • Previous experience using a Bomgar, AnyDesk, or another remote access software

  • Be able to adapt and thrive in constantly changing environments

  • CompTIA A+ and Net+ certifications

  • Excellent problem-solving skills and the ability to work well with end users to resolve issues

For more information about this role please contact Mace Leonard at 317.687.3275 or send resumes direct to [email protected]

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Salary: $21.00 to $30.00 per hour


Date Posted: December 5, 2018

Employment Type: Contract to Full Time

Job Reference: 01400-0010756659

Staffing Area: Technology & IT