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Capgemini NOC Lead in Indiana

About Capgemini

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion.

About InfrastructureServices :

The Cloud Infrastructure Services Global Business Line is Capgemini's consulting and infrastructure build-and-run provisioning offering, and supports the group's cloud-based services. As part of the integrated cloud offering from Capgemini, Cloud Infrastructure Services delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing the leading public cloud players and leading private cloud technologies. With EUR 1.5 billion annual revenue, Cloud Infra Services helps clients virtualize and optimize their IT estates through infrastructure outsourcing services such as data center, helpdesk, network support, and service integration and service maintenance support. Our other services also include infrastructure transformation services-helping clients consolidate and migrate entire workloads and data centers.

NOC lead

As part of a highly motivated and successful team, you will be entrusted to deliver managed security services to some of the most recognized brands in the world, managing their network environment 24x7x365, so they can rest easy as they attend to their other mission critical business needs.


  • Experience leading a mission critical securityoperations team, preferably in a 24x7x365 environment.

  • A proven track record of meeting client ServiceLevel Agreements.

  • Exemplary communication and interpersonalskills.

  • Demonstrated experience with event detection,triage, analysis, and response.

  • Experiencewith industry recognized firewall technologies and their supportingperipherals:

  • Firewalls: (Juniper, Palo Alto, Cisco,Fortinet).

  • Network Management Platforms:(SPACE, Panorama, ASDM, FortiManager)

  • Experiencewith SIEM technologies (RSA Netwitness).

  • Ability to document and explain technical detailsclearly and concisely with clients and colleagues alike.

  • A willingness to be challenged and a strongdesire to learn.

  • A bachelors degree or equivalent experience.


  • Analyst onboarding, monitoring and mentoring.

  • Dailyticket review to validate that existing processes are being adhered to andclient SLA’s are consistently being met.

  • Work as part of a team tasked with onboardingnew customers and their devices.

  • Monthly Reporting.

  • Vendor Specific Vulnerability Assessments.

  • Internal and client facing meetings on processand Root Cause Analysis.

  • Including,but not limited to, providing alerts and timeline of events encompassing theRCA.

  • Process Documentation.

  • On-Call Rotation.

  • Change and Incident Management.

  • Peer Review Duties for Change implementations.

  • Other duties as defined by management.

Location: USA (CONUS area) remote work options and open to candidates willing to relocate

Travel: up to 25% when required

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Click the following link for more information on your rights as an Applicant -

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Job: Infrastructure

Organization: CIS US P&C

Title: NOC Lead

Location: New York

Requisition ID: 049517

Other Locations: US-Pennsylvania, US-Illinois, US-Michigan, US-New Jersey, US-Texas, US-Indiana, US-Georgia, US-OH-Cincinnati, US-Kentucky, US-West Virginia, United States