Patten CAT Journeyman Technician - Power in Hammond, Indiana

Overview

POSITION SUMMARY:Perform service repairs and preventive maintenance; provides superior service and represents Altorfer’s professional image.

Basic Duties

PRINCIPAL FUNCTIONS & RESPONSIBILITIES (including, but not limited to):

  • Ability to properly and completely fill out all service reports, PM checklists and timecards within department guidelines.

  • Completes all paperwork before moving on to next job; communicates extra time needed to complete tasks to dispatcher.

  • Ability to use SIS, ET, parts and service manuals.

  • Properly segment jobs and order parts accordingly.

  • Return unneeded parts immediately upon job completion, complete all necessary warranty documentation and send completed follow up forms on a timely basis.

  • Effectively communicate job status to customers and office personnel.

  • Works in an efficient manner at customer’s jobsite, in the shop, and when driving to location or shop.

  • Perform complete visual inspection of Cat and non-Cat engine and generator sets and notes deficiencies as part of preventive maintenance service.

  • Perform ATS level 1 type service.

  • Capable of component changes with the exception of fuel injection pumps and cylinder heads, using prescribed D&A guidelines, on all makes and models.

  • Capable of basic troubleshooting using prescribed guidelines and documentation.

  • Inspect belts, hoses and all components for signs of leakage or improper operation.

  • Change oil and filters.

  • Maintain Altorfer supplied tooling and equipment, including company provided service vehicle.

  • Responsibility for after hours call outs. When accepting a call – technician is required to perform complete repairs – with the same quality and outcome as regular business hours. Technician may be required to orchestrate special parts arrangements to ensure that downtime is reduced as much as possible.

  • Perform mechanical work relating to the business of the department.

  • Keep current with industry standards.

  • Maintain a high level of customer satisfaction, with excellent work ethic, neat appearance and good communication skills. Take full ownership of job.

  • Use safe working practices.

  • Redo or excessive labor does not exceed 5% of total labor hours worked and no cases occur where the customer or company’s equipment is damaged due to mechanic’s neglect or abuse.

Qualifications

EDUCATION/QUALIFICATION/EXPERIENCE:

  • Minimum four years of electric power generator experience.

SKILLS/ABILITIES:

  • Ability to perform high quality repairs, in an efficient fashion, and maintain a clean working environment while working in the field.

  • Must be able to work independently.

  • Ability to use resources for information (when written documentation is not available)

  • Has good decision making practices and ability to follow directions.

  • Demonstrates effective communication ability, representing Altorfer’s professional image to customers and office personnel.

  • Must have good organizational skills and ability to write technical reports.

  • Must have intermediate keyboarding skills with a basic knowledge of Office software, preferably MS Word, Excel and email.

Equal Opportunity Employer M/F/Disabled/Vets

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Req No.2018-1603

CategoryTechnicians

LocationUS-IN-Hammond

TypeRegular Full-Time

Union or Non-UnionUnion - 701

DivisionPower Systems

CompanyAltorfer Industries Inc.