Kelly Services IMAC Technician in Greensburg, Indiana

Job Title: IMAC Technician

Location: Greensburg, IN 47240

Job Duties/Responsibilities:

  • Support and troubleshooting for any plant floor\manufacturing systems to avoid any production downtime

  • Identifies, analyzes, troubleshoots, diagnoses, repairs, and resolves all IS hardware, software, and peripheral issues in a timely manner

  • Have knowledge across various OS (Windows & Linux) platforms and work comfortably in complex environments.

  • Conducts OJT (on the job training) for fellow Technicians – Following a training plan, identifying GAPS, analyzing a level of demonstrated abilities \ understanding, explaining processes, and demonstrating IS technical capabilities.

  • Support inventory of IT assets processes and lease tracking methods

  • Miscellaneous support (sometimes non-IS) based on projects needs of IS or other departments

  • Create \ preserve IS processes and documentation

  • Large amount of lifting and bending is required, climbing ladders, working in small or high areas, driving \ using engine powered boom lifts, use of tools typically associated testing or repairing IS equipment

  • Must be able to lift greater than 25 pounds independently to facilitate moving or installing equipment

Daily Tasks Performed:

  • Helpdesk support all levels - Assist \ troubleshoot hardware & software

  • Track and resolve customer incidents and requests through the ServiceNow ticketing tool - Utilizes ticketing system to document and prioritize work following Information Technology standard operating procedures.

  • Logs all related interactions while providing technical support to end users via support calls (telephone or radio), Skype, RDP, & email, walk-ups for any company systems

  • Lease Replacements : staging/building/imaging systems, performing IMACs, resolving incidents and all related administrative tasks

Why Kelly ® ?

With Kelly, you’ll have direct connections to leading IT organizations in the best companies around

the globe—offering you the chance to work on some of today’s most intriguing, innovative and high-

visibility projects. In a field where change is the only constant, our connections and opportunities

will help you take your career exactly where you want to go. We work with 95 of the Fortune 100™

companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:

people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your career


AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.