Driven Brands Shop Manager in Fort Wayne, Indiana
The Take 5 Family is hiring customer service maniacs!
People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.
What Employees Love about Take 5
The Pit Tech to President career path; Take 5 is committed to supporting your career goals.
The family environment
Opportunity to meet new people every day
Learning new skills
What does a Shop Manager (SM) do?
Recruiting, Interviewing, Onboarding
Responsible for motivating the team, holding the team accountable, and making personnel decisions
Check in with customers before they leave the shop to make sure they had a great experience
Ensure crew actively provides excellent customer experience
Control inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory
Place product orders
Understand the shop’s financials to drive results and beat budget
Conduct quarterly employee evaluations
Create crew schedule
Support technicians with their duties
Good to Know Before You Start!
Be prepared for early hours and working approximately 55 hours per week
Shop Managers are the first line of defense for customer service
Must be adaptive to change
Basic computer skills are needed
Must maneuver in and out of a shallow 3’ deep pit used to position yourself safely under cars
You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
You may need to work in hot/cold weather conditions
Always be alert and aware of your surroundings
Must be able to lift up to fifty (50) pounds
Requisition ID: 2021-6751
External Company URL: https://www.take5oilchange.com/
Street: 6217 W Jefferson Blvd
Line of Business: Take 5 Oil Change