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TEKsystems Business Automation Analyst in Fishers, Indiana

TEKsystems is seeking a Systems Business Analyst for a position in the Indianapolis, Indiana area.

Responsibilities:

• Performing system analyses on software programs and applications.

• Determining system efficiency and functionality by liaising with internal departments and end-users.

• Reporting to Management and obtaining approval for system development projects.

• Efficiently integrating new systems, programs, and applications with business operations and services.

• Analyzing and improving the performance of customer portals and support services.

• Ensuring end-user proficiency with new systems, programs, and applications across departments.

• Monitoring product licenses and ensuring compliance with IT industry regulations.

• Ensuring that computer hardware remains compatible with system enhancements and updates.

• Promoting system efficiency and security by integrating performance metrics and encryption.

• Implementing new advancements in the field of system and enterprise architecture.

Skills:

jira, loanserv, loanserv scripting, visual basic, javascript, business automation, kanban, kanban system, Business analysis, Automation, database administrator, ui admin

Top Skills Details:

1) LoanServ Scripting (or JavaScript)

2) Visual Basic

3) Database Administration

4) UI Administration

5) Jira/KanBan

Requirements:

• A Bachelor's Degree in Computer Science or Information Technology, and an accredited qualification in Management Consultancy, or similar.

• Extensive experience in technical business analysis in a related industry.

• Advanced knowledge of programming languages like SQL and system integration solutions.

• Ability to facilitate internal end-user proficiency.

• Ability to design and maintain efficient customer portal support and feedback channels.

• Ensuring optimal system functionality via integrated diagnostics.

• Advanced knowledge of data security and encryption.

• Ability to keep up with IT advancements.

• Exceptional communication skills toward facilitating the use of new software systems.

• Knowledge of relevant licensing and industry compliance regulations.

Additional Skills & Qualifications:

Responsibilities:

• Performing system analyses on software programs and applications.

• Determining system efficiency and functionality by liaising with internal departments and end-users.

• Reporting to Management and obtaining approval for system development projects.

• Efficiently integrating new systems, programs, and applications with business operations and services.

• Analyzing and improving the performance of customer portals and support services.

• Ensuring end-user proficiency with new systems, programs, and applications across departments.

• Monitoring product licenses and ensuring compliance with IT industry regulations.

• Ensuring that computer hardware remains compatible with system enhancements and updates.

• Promoting system efficiency and security by integrating performance metrics and encryption.

• Implementing new advancements in the field of system and enterprise architecture.

Scripting skills: These skills are not specific to this position but are compatible with the requirements for a Business Automation/LoanServ Script Developer.

• LoanServ Scripting

• JavaScript

• Visual Basic

• Database Administration

• UI Administration

• Jira/KanBan

General skills:

• LoanServ experience

• Mortgage Servicing Operational knowledge

• Creative / Resourceful

• Curious

• System Testing and Data Validation skills

• Interpersonal and communication skills (written and verbal)

• Active listener

• Ability to work within a team or independently

• Analytical/Logical/Critical Thinker

• Detail Oriented

• Organized

• Self Starter / Motivated

• Requirement gathering and interpretation

• Accountable to commitments / deadlines

• Time Management

• Ability to prioritize work and focus

• Customer focused

• Dependable

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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