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Knipper WMS Configuration Specialist – Manhattan SCALE in Charlestown, Indiana

Maintaining and enhancing configurations and processes within enterprise systems (WMS/OMS).

  • Create and Maintain inventory items in multiple OMS systems and ensure accurate interface to and from Manhattan SCALE

  • Develop, maintain, and enhance SCALE configurations for new and existing clients and projects.

  • Configure documents and document routing for new projects

  • Troubleshoot order processing issues within WMS – apply corrective and preventive actions as warranted.

  • Take lead in supporting testing by IT and Validation Departments.

  • Liaison with SCALE Issues team as well as vendor for WMS support and troubleshooting

  • Develop and maintain scheduled jobs for alerts and reporting to Inventory, Operations and Professional Services teams.

  • Analyze inventory reports and look for ways to improve data and limit redundancy across multiple enterprise systems.

  • Review replenishment and allocation criteria with an eye toward continuous improvement.

  • Monitor for interface failures and anomalies and alert IT as warranted.

  • Liaison with IT and PMO, submit PMO tickets as needed for improvements and bug fixes.

  • Support Inventory and Operations in researching transaction and process histories in response to IR and CAPA incidents

  • Train Inventory and operations staff as appropriate

  • Other duties as assigned within Inventory and Operations.


Education/Training: Bachelor’s Degree or equivalent work experience in Inventory Data Management

Business Experience: Two years of experience in Inventory Management, preferably in a Distribution environment. Experience with WMS configuration preferred.


  • Proficiency in Microsoft Excel

  • Proficiency with SCALE configurations

  • Excellent written and verbal communication skills

  • Experience with serialization is a plus

  • Excellent written and oral communication skills.

  • Ability to effectively prioritize and execute tasks in an environment with deadlines.

  • Ability to self-manage and work in an ambiguous environment

  • Healthcare, pharmaceutical or life science industry experience a plus.

  • Ability to research information within various internet sources and utilize sound judgment.

  • Experience with reporting software and database applications.

ID: 2021-2358

External Company Name: J. Knipper and Company, Inc.

External Company URL:

Street: 1250 Patrol Road