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Stryker Senior Team Leader, Operations in Carmel, Indiana

About Stryker

Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine. Learn more about our award-winning organization by visiting stryker.com

Who we want

Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders, senior management, and their teams.

Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.

Quality-focused team drivers. People who push their team to deliver the highest quality products and solutions in a timely manner.

What you will do

  • Manage best practice implementation to meet/exceed business goals and standards

  • Inspect products or materials for damage, defects, or shortages

  • Meet established metrics for operations and inventotry(i.e. turns, service levels, cycle counts, expiring replenishment and reordering)

  • Check inventory records to determine availability of requested products

  • Compile and inspect incoming/outgoing kits for compliance with specifications and usage

  • Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations

  • Examine and inspect stock items for wear or defects, reporting any damage to supervisors

  • Coordinate Drivers and routes - shipments, etc.

  • Assess product delivery choices

  • Use computers to enter, access, retrieve data

  • Maintain account records, reporting and filing

  • Process orders for products

  • Confer with distribution, sales, shipping, warehouse, or common carrier personnel in order to expedite or trace deliveries

  • Investigate customer complaints

  • Track service levels and problem solve any discrepancies

  • Plan on-call rotation schedule

  • Utilize processes and tools for scheduling surgeries

  • Manage inventories by tracking inventory records reflecting product movement, notifying departments when supplies of specific items are low, or when orders would deplete available supplies

  • Work with internal resources for alternative product obtainment (e.g. loaner bank, other warehouses, consignments)

  • Cycle count activities

  • Set up and organize the warehouse for incoming and outgoing surgery shipments

  • Organize, retrieve or place goods from/into stock received via multiple sources

  • Keep records on the use and/or damage of stock or stock handling equipment, inventory for expiration dates etc.

  • Prepare reports as required

  • Support management in preparation for branch audits

  • Schedule and lead meetings with team members to update on new policies/procedures, schedules and incidents

  • Implement and support Quality initiatives throughout branch.

What you need

  • BS/BA in business or related discipline required

  • 1+ years of management/supervisory experience

  • Warehouse/inventory control experience in a demanding, fast-paced environment

  • Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

  • Demonstrated problem solving and communication skills

  • Demonstrated knowledge in logistics/routing scheduling delivery methods

  • Must have the ability to work flexible hours, as needed to support the business needs, including weekend and evening call as needed

  • Must be able and willing to lead and work successfully in a team environment

  • Demonstrated experience in materials/distribution operations

  • Demonstrated proficiency with office technology (e.g. ERP systems, Access, Excel and Word.) and associated data analysis/diagnostic skills

  • Demonstrated use of principles and methods for product or order fulfillment including needs assessment, product usage, and inventory control systems and processes

Know someone at Stryker?

Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program. (https://careers.stryker.com/referrals/)

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