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TEKsystems Help Desk Analyst in Carmel, Indiana

Description:

This is a proactive posting on the behalf of our clients. We will see a variety of Help Desk roles!

Skills:

help desk support, active directory, win10, customer service oriented, hardware/software

Top Skills Details:

Top 3 Skills:

1) 6 mos+ Customer Service Experience

2) Call Center Experience

3) 6 mos of Tech Experience/ Education

Preferred Experience:

4)Password Resets (AD, Peoplesoft, Oracle)

5) Supporting Windows Devices (pc hardware and win10 software support)

6) VPN Connectivety Troubleshooting

7) O365 Support (and products)

Additional Skills & Qualifications:

Creative and resourceful skills ("if they don't know the answer, I expect them to Google it").

Patience and ability to deliver excellent customer service.

Excellent verbal and written communication skills.

Includes excellent telephone etiquette.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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