Robert Half International Help Desk Analyst I in Brownsburg, Indiana
Robert Half Technology has an urgent need for a Help Desk Analyst. You will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Due to this Help Desk Analyst role having a large amount of visibility within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the Brownsburg, Indiana area and is a long-term temporary opportunity.
What you get to do every day
Independently investigate and implement solutions to technical issues
Pinpoint recurring technical issues and present solutions to address the root of the problems
Contribute IT support for productivity software, operating systems, and a variety of other applications used internally
Solve technical help tickets submitted via phone, email, and walk-ups
2+ years of prior experience
Prior experience with IT support ticketing systems
Experience in user administration and bug fixing in a client server environment
Firm grasp of basic networking concepts
Practical knowledge of routers
Skills in Endpoint Security
Previous experience working with Cyber Security
Microsoft Windows experience desired
Well-founded grasp of PC skills
Wide ranging experience with server
General familiarity with printers
Earlier work involving WPAN - Wireless Personal Area Networks
Experience with RF Systems
Color printers experience
Microsoft Windows experience required
Proven knowledge of PC Hardware
Good understanding of Symantec Ghost
Comprehension of RF scanner
Proficiency in cabling
PC desktop/workstations experience highly desired
Quality experience with scanner
Strong problem-solving skills
Proven experience in installing and configuring operating systems, networked and local printers, and business applications
Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $15.20 - $17.60 / Hourly
Location: Brownsburg, IN
Date Posted: October 9, 2020
Employment Type: Temporary
Job Reference: 01400-0011585540
Staffing Area: Technology u0026 IT
Robert Half International
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