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Nestle Quality Assurance Supervisor in Anderson, Indiana

Foods people love. Brands people trust. And a career that nourishes your future like no other.

If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé’s presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.

We’re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career, and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, it’s about enriching you.

Position summary:

Directs quality assurance laboratory personnel while maintaining a close rapport with production and the Quality team to identify, seek and prevent problems affecting quality. A key position within the team providing expertise and support to the operations department and factory management staff, encouraging a cross departmental quality and compliance mind-set.


Operational Tasks -

  • Collaborate with production team and monitor all processes and procedures to ensure efficiency and continuous improvement

  • Use Defect Root Cause Analysis for the investigation of consumer and customer complaints and quality related losses.

  • Develop corrective actions and monitors for effectiveness.

  • Troubleshoot using product tests and product specification measurements.

  • Ensures an active internal quality audit program in compliance with FSSC 22000 and the Nestlé Quality Management System.

  • Maintain and update HACCP, NQMS and SOP's and train associates at all levels on quality programs.

  • Is a valued partner with internal and external customers, suppliers, colleagues, and support services to ensure achievement of targets.

Systems Tasks

  • Leads quality assurance production floor support team by scheduling and assigning work, providing training and managing budgets

  • Own the activities for FSSC 22000 compliance while driving continuous improvement for quality metrics and KPIs in the factory.

  • Actively participate in the change control process. Maintain and updates Rework and Allergen matrices for the factory.

  • Maintain Quality Pyramid and summarize the information and reports for operational reviews

  • Communicate Quality and Food Safety briefs to the factory and prepare statistical based reports.

  • Acts as a communication liaison between management and quality staff to support corporate and factory initiatives.

Laboratory Tasks

  • Supports factory traceability exercises.

  • Runs factory laboratories for chemistry, incoming goods, microbiology and / or sensory by scheduling and assigning work, providing training and balancing budgets.

  • Ensures daily routine sample analyses using lab techniques and other instrumentation following Good Laboratory Practices and Internal Control Plans (ICP).

  • Coordinates lab operational activities – daily equipment maintenance, ordering, stock control, stock record entry, reporting, document control, etc.

  • Ensures lab compliance for FSSC 22000 and NQMS while driving continuous improvement for Quality metrics and KPIs in the lab.

  • Ensures the completion of internal lab audits in compliance with the NQAC program.

  • Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated and specifically Lab areas.

  • Is the key factory contact person with other corporate and factory quality teams.

Safety & Environmental

  • Ensures compliance with all regulatory and Nestlé guidelines pertaining to safety, health, and environmental.

  • Is a key part of the culture change towards behavioral safety improvement.

Requirements and minimum education level:

  • B.S. Degree in Food Science, Microbiology, Chemistry, or other related field required.


  • 3-5 years manufacturing and/or laboratory experience required, food industry preferred.

  • One – three years of supervisory experience in QA/QC preferred.

Skills the equal success:

  • Excellent verbal and written communication skills, validated planning and organizing skills, leadership, partnership, and influencing or teamwork skills.

  • Strong mathematical and statistical skills.

  • Management of multiple assignments and projects.

  • Driving quality initiatives in a fast paced, dynamic environment.

  • Strong problem-solving and analytical skills.

  • Proficient with computer systems, personal computers, and spreadsheet software (Microsoft Office, Excel, etc.) and mainframe system with custom applications.

  • Proficiency in SAP/GLOBE systems is helpful.


  • Courage: linked to people’s confidence in their capabilities and discernment. It allows them to make decisions or choices, at the same time evaluating the risks and being conscious of their responsibilities.

  • Results Focus: the commitment to meet or exceed ambitious performance objectives and quality standards, deliver business results and continually find sustainable improvements in methods and processes.

  • Impact/Convince Others: convincing others, either directly or using appropriate third parties, in order to get their dedication to ideas projects or actions that are in the company’s interest.

  • Develop People: Developing people means helping individuals identify their short- and long-term development needs, inspiring their individual learning by providing them with appropriate support.

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


EOE M/F/D/V Nestle is an Equal Opportunity Employer and is looking for diversity in candidates for employment. All candidates must apply online at